contact us
HOW TO GET IN TOUCH WITH US
Our Customer Service dept. is available to help you Monday through Friday, from 9:00AM to 5:00PM Eastern Time. Please feel free to contact us at 1-800-663-9950 and speak with one of our experienced Customer Care Specialists.
Bonnie Patchett (Customer Service - Eastern Canada)
Ext. 225 or bpatchett@designhome.ca
Sharon Harkness (Customer Service - Western Canada)
Ext. 224 or sharkness@designhome.ca
You can also email us at sales@designhome.ca
Our Corporate Office is located at:
Design Home Gift & Paper, Inc
7580 Bath Road, Mississauga, ON L4T 1L2
Tel: 800.663.9950
Tel: 905.761.8810
Fax: 905.761.8820
Our Cash & Carry/Warehouse Sale is located at:
Design Home Gift & Paper, Inc
7580 Bath Road,
Mississauga, ON L4T 1L2
Open Monday to Friday by appointment
Please email srossi@designhome.ca
Thank you! We will be in touch soon.
Frequently Asked Questions
HOW DO I BECOME A DESIGN HOME CUSTOMER?
Download our New Application here. While this form is not to register for our website and shop online, it will need to be completed upon placing your first order with Design Home. Some of our brands will require an additional new account application. For more information, please reach out to your Design Home Division 1 & 2 Sales Representative or contact sales@designhome.ca .
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DOES DESIGN HOME OFFER DATING & FREIGHT INCENTIVES?
Yes, we offer a variety of incentives, promotions and monthly deals to support your ordering experience. You can view them listed on our INCENTIVES page on our website, or you can reach out to your Design Home Division 1 & 2 Sales Representative for more information.
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HOW DO I FIND OUT THE STATUS OF MY ORDER(S)?
We’re happy to assist with tracking of your orders. Feel free to reach out to your Design Home Division 1 & 2 Sales Representative or your dedicated customer service representative, whose details can be found on the CONTACT US page on our website.
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HOW DO I FIND OUT THE MINIMUM ORDER REQUIREMENT FOR EACH LINE AND CAN ORDERS BE COMBINED FOR ALL BRANDS?
Each of our brands ship from various locations worldwide, so we cannot combine them into one single order. When you log into our online ordering portal, you’ll see the minimum order requirement for each brand. Your dedicated Design Home Division 1 & 2 Sales Representative is available to assist you with this information.
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